AI:NOW · Impact Framework
How we measure
success.
The success is measured through clearly defined KPIs across engagement, quality, and impact — turning programme participation into measurable business value.
KPI Framework
— Indicative: based on experience & subject to alignment —
Engagement
We inspire employees to become part of the AI transformation through inspiring learning experiences that spark curiosity and promote lasting engagement.
Quality
We deliver first-class, practical learning content that addresses exactly what is needed — relevant, applicable, and directly implementable in everyday work.
Impact
We turn every participant into a competent AI user who works with technology and develops innovative solutions in their daily business context.
Illustrative KPIs
Registration Rate per Track
Completion Rate per Track
Employee Net Promoter Score (eNPS)
Daily Relevance Score
Expansion of AI Competence (Self-Assessment; TQ)
Productivity Gain (Time saved, € saved)
How we track it
- Baseline assessment — Skills and confidence survey before programme start.
- Mid-point pulse checks — Brief check-ins after each phase to identify blockers early.
- 90-day follow-up — Adoption and usage tracking after training completion.
- KPI dashboard — Live tracking of use cases, champion activity, and time savings.
- Quarterly review — Joint review with programme sponsor to assess progress and recalibrate.